What you will learn and how you benefit
Learn advanced digital communication skills for supporting customers and working effectively in online environments.
Build confidence using project tools, website builders, e-commerce platforms, AI-assisted tools, and data visualisation software.
Understand emerging technologies and healthy digital habits for long-term workplace success.
This course is for people ready to apply digital and AI skills in real workplaces and take the next steps in their career pathway.
Strengthen your professional capability
Using project boards, website builders, online stores, AI tools, and data dashboards helps you take on more complex workplace tasks with confidence.
Learn tools that support career growth:
Understanding website design, customer communication, online business tools, AI applications, and data basics opens up new pathways into digital roles.
Prepare for the future of work:
Exploring cybersecurity, digital wellbeing, AI trends, and emerging technologies helps you work safely, stay organised, and adapt to fast-changing workplaces.
PREREQUISITES
Is previous knowledge required?
Yes. You need to complete the Digital Passport Digital Skills Level 2 course before you can start Level 3. But don’t worry, our bite-sized modules make it easy for you to learn even if you only have a few minutes a day!
Level 1
This is where you’ll start your digital journey. It will give you an understanding of digital skills required to move to the next levels.
Level 2
You’ll need your Digital Skills Level 1 badge in order to progress to Level 2. You’ll step up your digital knowledge.
Level 3
You’ll need your Digital Skills Level 1 and 2 badges in order to progress to Level 3. This is the most advanced Digital Passport content.
OUTCOMES
What will I get at the end?
Once you complete Digital Skills Level 3, you can:
Be confident performing basic digital skills
You will be confident in the common digital skills that most employers are looking for, helping you perform personal and professional tasks like a pro.
Earn your Level 3 badge
You’ll receive your Digital Skills Level 3 badge, which you can add to your CV and LinkedIn profile, to let potential employers know you’ve mastered the digital basics that they’re looking for!
Unlock new content and courses!
By completing Digital Skills Level 3, you will have completed all of our digital skills content, allowing you to unlock new courses covering some more advanced areas in more detail, so you can continue on your learning journey.
Ready to boost your career?
See our other courses
Start your digital journey with confidence. Level 1 covers the essentials, like using your device safely, navigating the internet, and getting comfortable with email. You’ll build a solid foundation that helps you feel more capable online. Perfect for building the foundations you need in everyday life and work. Complete Level 1 to unlock Level 2.
Take your digital skills to the workplace level. Level 2 helps you work more confidently online—collaborating in the cloud, creating clear documents, and managing tasks and communication with ease. These skills will help you feel more prepared for job searching and everyday work. Complete Level 2 to unlock Level 3.
In this course, we’ll guide you through all the steps for finding employment. From job websites to social media advertisements and even approaching businesses in person, we will cover everything needed to get you prepared to start job hunting.
In this course, we’ll build on what you’ve already learned and start covering what you need to know once you’ve found your new job so you can make a great first impression! From reviewing your contract and employee rights and how to take care of your mental health.

